Covid-19 Refund & Cancellation Policy

This year has not been good for those who like to make plans. With the government advice ever evolving and changing in accordance with local lockdowns or spikes, I would like all my clients to be reassured that until further notice all bookings come with  flexibility.

No Fault Cancellation or Reschedule

Where new government rules or laws prohibit the photoshoot or event from taking place, The Client may reschedule or cancel at any time without charge.

Deposits and any balances paid will be transferrable for rescheduled photoshoots; and for cancellations, the balance will be refunded. In the event that your wedding is rescheduled to a date that S.G Mark Photography is unable to fulfil, you will be entitled to a full refund of any balances paid, including deposit.

S.G Mark Photography reserves the right to request a reschedule or withdraw services where the photoshoot or event would be breaking or in direct contradiction of the government guidelines or laws.

Symptomatic or need to isolate?

Please remember that if you or any one of your group are experiencing Covid-19 symptoms on or shortly before your booking, then please do not attend. If you need to cancel or reschedule your event, please at the earliest opportunity to notify me of the change.

Symptomatic or isolation periods are covered under No Fault Cancellation & Reschedule terms and conditions.

Book a test, isolate and reschedule with confidence. 

© S.G Mark Photography | S.G Mark Photography is the trading name of Cyclops Consulting Ltd | Registered in Scotland | Company Registration SC437474 | 113 St John's Road Edinburgh EH12 8AT

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